Privacy Policy

1. Introduction

This Privacy Policy describes how Miniapps, LLC ("Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use the GPTHelp.ai website, platform, and services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your email address and, if applicable, your name and organization details.
• Payment Information: When you subscribe to a paid plan, payment details (such as credit card numbers and billing addresses) are collected and processed by our third-party payment processor, Stripe. We do not store your full payment card details on our servers.
• Content Data: We collect the content you upload to the Service, including website URLs, files, text, and other training data you provide for your chatbots.
• Communications: If you contact us for support or other inquiries, we collect the information you provide in those communications.

2.2 Information Collected Automatically

• Usage Data: We collect information about how you interact with the Service, including pages visited, features used, and actions taken.
• Device and Browser Information: We collect information about the device and browser you use, including IP address, browser type, operating system, and device identifiers.
• Chatbot Interaction Data: We collect conversation logs between end-users and chatbots you create through the Service to provide analytics and improve the Service.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Process payments and manage your subscription.
• Train and operate the AI chatbots you create through the Service.
• Communicate with you about your account, updates, and support requests.
• Monitor and analyze usage trends to improve user experience.
• Detect, prevent, and address technical issues and fraud.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who help us operate the Service, including:
  • Stripe for payment processing (see Stripe's Privacy Policy).
  • OpenAI for AI language model processing (see OpenAI's Privacy Policy).
  • Cloud hosting and infrastructure providers.
  • Analytics services.
• Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Service. These include:

• Essential Cookies: Required for the Service to function properly, including session management and authentication.
• Analytics Cookies: Help us understand how users interact with the Service to improve functionality and user experience.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain certain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.

7. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 General Rights

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Portability: Request your data in a structured, commonly used format.

8.2 European Economic Area (EEA) and UK Residents

If you are located in the EEA or UK, you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing, the right to restrict processing, and the right to lodge a complaint with a supervisory authority.

8.3 California Residents

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt-out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us at [email protected].

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Effective Date." Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: